Sign-In, Devices & Connections

Your Account

• How do I sign-in to my account using my Apple ID?
• How do I sign-in to my account using my email on Android?
• I want to use my Google email to sign-in on an Apple device?
• I want to change my email address?
• I want to use a different email that isn’t Google?
• It says my email is already in use?

See all 11 articles

Guest Accounts

• What is a Guest account?
• How can I play using a Guest account?
• How can I sign out of my account and play with a Guest account?
• I’m on a Guest account. How do I get my account back?
• How do I link my guest account to my email?

Phones

• Is Fashion AR available on an Android and iOS (Apple) devices?

Connections & Errors

• The loading screen gets stuck on 75% when I try to play the game?
• I get a ‘Log on Failed’ pop-up message when I try to play Fashion AR?
• Do I need to have an internet connection to play?