I didn’t get my items I paid for with real money?

Question:

I didn’t get my item?

Answer:

FortuneFish (the creators of Fashion AR) are sorry that you didn’t get your item.  There are a few things you can try:

• Before contacting us could you please check if you have you been charged for your purchase from Apple?
• Have you tried closing down the app completely and restarting the device? Did the item then appear in your inventory?

If you’re still having trouble, please contact us through the app by pressing the question mark icon (?), or email [e-mail]