I get a ‘Log on Failed’ pop-up message when I try to play Fashion AR?
The game requires an internet connection of either WiFi or 4G+ to play.
It could be one of the following issues:
- Check you have an internet connection?
- Your phone isn’t in Airplane mode?
- You are connected to WiFi or 4G+
- You’re not currently in an area with weak or no signal?
Please also check the compatibility of your device before downloading Fashion AR. (Compatibility information may be changed at any time).
- Requires iOS 13.0+
- Compatible with iPhone 6s or newer.
- Compatible with iPads: Mini 4, Air 2, Pro 1st Gen & iPad 5th Gen or newer iPads then listed here.
- Requires Oreo (8.0) or newer operating system.
- Compatible with phones that run Oreo (8.0) or newer.
- Must have a minimum of 2GB Ram to run.