Question:
I get a ‘Log on Failed’ pop-up message when I try to play Fashion AR?
Answer:
The game requires an internet connection of either WiFi or 4G+ to play.
It could be one of the following issues:
- Check you have an internet connection?
- Your phone isn’t in Airplane mode?
- You are connected to WiFi or 4G+
- You’re not currently in an area with weak or no signal?
Please also check the compatibility of your device before downloading Fashion AR. (Compatibility information may be changed at any time).
Apple:
- Requires iOS 13.0+
- Compatible with iPhone 6s or newer.
- Compatible with iPads: Mini 4, Air 2, Pro 1st Gen & iPad 5th Gen or newer iPads then listed here.
Android:
- Requires Oreo (8.0) or newer operating system.
- Compatible with phones that run Oreo (8.0) or newer.
- Must have a minimum of 2GB Ram to run.